What our Customers say...


Excellent Team!

Rufino and his partner Francisco were so competent, warm, friendly and did a great job. 

No changes, Great Service!

Wonderful Service!

Very Professional and courteous. Excellent work.

Don't Change What's Perfect! Wonderful crew...They worked hard for my ease of mind.

The crew was great and so professional! Thank you!

Like it never happened.

You're doing a great job-I can't think of a thing. Dino, Chris and Ruffino are fantastic-they go above and beyond and I would give them a raise!

Very efficient courteous and professional. I am in awe by the great service. 

"Offer a training program for all other businesses in customer service (I know this would be competition but your company was outstanding and unmatched). Eduardo and Jose were exemplary and represented SERVPRO well."

Just keep running your business this way. We are very satisfied. Thanks!

Very Courteous!

Very clean and organized. Respectful and hardworking, very professional. 

Eduardo and Jose worked tirelessly to restore the basement. They were courteous and careful in my home. They truly worked as a team.

Rufino and Francisco were good workers. I highly recommend  them. They were neat. 

The work completed by your staff in all phases-ceiling, walls, floor, painting deserves 5 stars.


Everyone was very polite, professional and work was great.

I am more then pleased with services.

Great Rebuild Team!

At each stage SERVPRO was a pleasure to work with. 

Very Good!


Workers were hard working, helpful and able to meet target completion date. Highly recommend!

They were unbelievable kind, clean, Love, Love Loved them! Great workers cleaned everything up, put everything back, I would highly recommend.

Great team-easy. 

Really wonderful to work with, Thank You!

Everyone was wonderful to work with at SERVPRO.

This is the second time I've needed to use SERVPRO, and both times were positive experiences.

I was extremely pleased. Thank you all for everything you did to get my place back to normal. You were all a pleasure to work with. I will sing your praises to anyone who will listen.

The boss"Steve" was very knowledgeable and helpful and inspected often. On site supervisor Edwardo was terrific. He kept us abreast of all processes and timelines so nothing was a surprise. He had a crew that was also great. I brag to friends about just how good these men and woman were. 

I cannot emphasize how courteous, respectful, punctual and professional all of your people were. From the women on the phones, to the clean out people who packed all my items meticulously, the re-build men, Eswaldo and Jose, who take great pride in their work and the men who delivered  my contents carefully. I was happy with all their work and the swiftness of their response/call backs when I needed a reply. You are an asset to NJM and should be recommended by them in the future.

Prompt, friendly and professional.

Very courteous and competent men. Chris and Oscar were great.

The gentlemen did a super fantastic job!

Very professional and thorough, we will use again!

The staff doing the work were very capable and pleasant! Very hard workers.


No recommendations. Professional and on time. My experience was great!

Hi! I wanted to commend Felix and Alex, who cleaned my basement in Linden, NJ.

  They were both excellent. They communicated well with me what they were doing every step of the way. They were professional in every way as well as polite and neat.    But this is the thing that struck me:  they were so proud of their work- Felix was genuinely excited to show us their progress every day.  This speaks to the fact that they take pride in their work but moreover, they take pride in their company. So, good job to whomever is running things there at West Bergen Serv-pro!     And if there is any procedure there to commend Felix and Alex, they were awesome!   Thank you so much! Maryann C.

Very professional and VERY CLEAN and neat! Cleaned up after themselves and left my house clean & organized!! Thank you! :)

SERVPRO was very thorough and meticulous. I have already recommended them to everyone I speak to.

No suggestions- everything was fantastic. 

The Staff was awesome!

Nice Guys! Thanks!

You are wonderful!

Very Nice Job

I will refer SERVPRO to friends.

Ruffino was very professional and courteous!

Great, Professional, AND Punctual Service. 

I was very impressed with how quick and efficient every person on the crew was. Thank you for doing such a wonderful job.

Great Work! Thank you for your time, effort and commitment.

Great, Professional and Punctual Service.

Exemplary service, Techs were careful and courteous. Left no mess!

Thank You! It was comforting to have easy going calm staff to deal with at this time. 

Ever and crew were excellent! We are grateful!

They were excellent--Very Good, I am very pleased.

Excellent Job! I would recommend you to anyone!

A note of commendation for your 2 employees who cleaned my little outdoor house yesterday-they did a great job and seemed proud of their work. They were great!

Ruffino and Frank do excellent work.

Good job very polite.

Edwin and the guys were great!

We were very pleased with the entire staff at SERVPRO. The staff from SERVPRO were courteous and helpful. It was a pleasure working with them and refreshing to see customer satisfaction is important to them.

They were great!

All office and personnel were helpful and customer service oriented.

I am so pleased with your people, service and communication. Very Friendly, competent and professional. Excellent experience. Many Thanks

AMAZING! Would definitely use again.

Keep doing what your doing.

Very good, Courteous and professional. Wore masks as requested by building. Good experience.

The crew was always polite.

Phenomenal Service! Highly Recommended! 

Very happy so far!

Excellent Service!

Very professional, courteous, friendly service people.

I was extremely happy with the cleaning crew. A+ job!

Excellent service!! Very clean and courteous!

More than satisfied.

Oscar and Frank were a pleasure to work with!

Brent exceeds expectations in every aspect of the job. His attention to detail, follow up, professionalism are top notch, and he gives above and beyond. Its been a more then wonderful experience with him. 

Did a fantastic thorough job. 

Very, very nice job!

Dino was exceptional.

Every employee we have come into contact with at SERVPRO of Northwest Bergen has been professional, courteous and a pleasure to work with.

No problems, pleased with everything. Abel and the guys were wonderful. 

Great Job!

All the SERVPRO of Northwest Bergen people were very nice, polite and trustworthy, especially Oscar! He explained everything he did clearly and answered every question I asked him. He is clearly an asset to the company. Workers like Oscar are truly a gift to the company. Thanks, Oscar. 

Let me know next steps without me reaching out. Employees were excellent on site!

"Everyone I speak to of your company has only GREAT things to say about you. Thank You!"

The gentlemen who did the work were super! Very polite, always on time. I would recommend to anyone!

Jeff was excellent and help to make a bad situation, a little bit better!

Very Satisfied.

Our head cleaner, I believe his name was Dave was excellent, thorough and friendly.

"Like it never even happened." Thank You!

Good company to work with.

Crew was great.

Personnel were great!

Everything has been exceptional!

Everyone who came into the house was great!!


Professional on all levels.

They are Great!

Totally satisfied with the professional and courteous staff at SERVPRO. 

They came within 2 hours of my call, were very clean, courteous and friendly. Was very happy with their service, work!

Greg and Alex were very courteous, flexible and professional in their work. 

Excellent remediation, employees were courteous and attentive to our questions and needs. 

Everyone was very professional.

Excellent, quick and hardworking professionals!

Pleased with the SERVPRO restoration crew. Especially happy with services provided by Brent. 

They came over very quickly. Was glad to see them as they went to work.

Excellent job performance by all teams.

They did a very good job!


They did a fantastic job. Very professional and pleasant personalities. 

Greg, Abel, Alex and Dino were outstanding setting up. cleaning, bringing debris out. Very thorough and so appreciated.

Excellent workers, helpful and professional. 

Very efficient, prompt, and hard-working. 

Excellent, professional work.

Everyone was great!

All Good!



Great experience with SERVPRO!

Wonderful Experience, so easy and quick.

Work was done very well , great attention to detail.

Oscar was neat, timely and polite. He was very nice to work with.

I would say that Oscar and Chris did a beautiful job. I mean Great!

So happy and impressed! Definitely recommend.

Keep doing a good job-Thanks!

Very Efficient!

"Great Work!"

Crew was pleasant, prompt and professional.

None! All is perfect as is! Friendly and helpful people came to house-very nice to work with!

I spoke with Vic about your service, you are the best! He highly recommended. 

Oscar went beyond my expectations and the room looks wonderful.

SERVPRO has good onsite personnel, they are all good and courteous.

So far, I have no recommendations, they are professional, approachable and have integrity. 

Great crew. Very professional.

The crew was very efficient. 

We had an excellent experience.

Please Thank your Team. They did an amazing job.

Everyone was wonderful!

Great job in time of need, Thanks!

Everything was great!

Great Service! Always!

Your representative Ever was especially competent and kind.

"I was really impressed and everyone was so nice!"

All Crews were great!

Very prompt and good service.

"Shaq, Ever, and Chris were amazing from start to finish. They were kind, considerate, and extremely careful with everything".

I was really impressed, and everyone was so nice!

Ryan was professional and very helpful.

Great job and very professional!

Great Job!

Nothing to add-SERVPRO was great!

Everyone was great to work with; office personnel and in-home service technicians!

Professional, Polite, And Hardworking!

The team was amazing! Would definitely call in the future!

Extremely satisfied with Ever and his team.

"We wanted to write regarding the cleanup Ever and Chris performed today. Both were extremely professional, we were very impressed with their performance and communication. We could not have been happier, please make a note of this on their behalf. Thank you for the prompt service."

All of the members of your team were helpful, knowledgeable, and a pleasure to work with. Meet our staff at http://www.SERVPROnorthwestbergen.com/employee-photos

The team was very courteous and polite. Job well done.

The two people installing the machines were so great- they found additional water spots and took care of everything! Terrific!

"The staff was very accommodating". 

Thank you for arriving at the specified times. All personnel were professional and polite. Also, thank you for the quick response from initial phone call and throughout the services.

You're doing everything right!

Ever and his crew were extremely professional-the BEST!

Always on Time! Called me and checked to make sure service was good.

Extremely responsive!

All personnel were knowledgeable and professional especially Ryan Webber.

Could not be happier with the services from SERVPRO. 

Great company to work with! 

I just can't thank you enough---Beyond excellent! Visit our page on Sewage Cleanup

Hire more people like Jose. I can't say enough good things about the wonderful job done by Jose.  

Visit our Company Employee Page

Extremely satisfied with Felix and Francisco! They know their profession and I am a new satisfied customer! 

The job came out great (exceeded expectations). Your crew works hard. 

Felix and Chris were terrific. Very, Very pleased.

SERVPRO was very efficient. All the work is beautiful and I am very pleased.

SERVPRO personnel have been extremely helpful and ready to provide the guidance and help we so urgently needed. 

Everyone was a pleasure to work with!

I was very impressed with the service you provided to my property. Your team was at my house to begin the cleanup within hours of the water problem. When your team arrived they were efficient, courteous and extremely neat. Your team did indeed exceed my expectations and they were professional in every respect. Please extend my thanks to the entire team and please know that you will always be my first choice for any type of cleanup I may need in the future.

They were excellent Workers!

Excellent and professional service.

Very professional and prompt. I am very impressed and satisfied.

Thank You! Great Work!

The crew was VERY nice, neat and understanding.

I wanted to Thank Phyllis and Ryan for all the excellent work you did at my home. Your company made this stressful situation very bearable. Thank You.

The Crew was exceptional, very polite and always so helpful to me. Very professional.

Ryan Webber was an excellent representative, he went above and beyond his duties.

Honestly, SERVPRO was so professional, thorough and nice. I was very impressed and amazed with them.

Excellent Service!

SERVPRO Staff was polite, and courteous. All the work done was to my satisfaction.

It was a pleasure to have such personable and courteous people helping us with our problem. They were wonderful!

Excellent service! I strongly recommend them!